Please note, all users that kindly donated will be enlisted in Donation Roll and receive ability to create Support Tickets.
Please note, that welcome email with credentials and Ticket Id’s with high probability will end up in spam box. Ensure you will mark them as “NOT SPAM“.
Since almost nothing in this world is free, forwarded donations mainly will go for server bill, and further site developing, if sum is enough – possible shareware high-quality plug-ins and themes to improve overall user experience.
Obviously it would encourage further UnifL development.
So if you have some free coin to spare – i would be very thankful.
Граждане стран СНГ могут выразить свою благодарность и поддержку через WebMoney:
WMZ: Z873688220007
WMR: R102500258059
WME: E351353407536
Или Яndex.Деньги:
41001151481302 (Anon)
Here is short and comprehensive tutorial on how to properly form a ticket:
Steps:
I. Navigate to Submit/View Ticket .
Enter your unique credentials provided in welcome email.
II. Click “Open New Ticket” button to create new ticket.
What must be present there if its new ticket:
- Download and run ChatNoir Info application. Its simple exe file that will automatically generate all required system information for effective issue resolution. Copy and paste all information from popped out txt file to Your Message Section.
- Installation Method (If you’ve applied new drivers via AMD “Update” function or After “Full Cleanup” – UnifL case only).
- Add a link to your last brand driver provided by your laptop manufacturer .
- Describe your issue.
Here is a how typical ticket should look like:
III. Hit “Create Ticket”.
Thats it!
Afterward you should receive mail at specified by you email with ticket number and you will be able to check it’s progress at “Check Ticket Status” tab at Submit/View Ticket .
Please note:
Please continue discussing current issue/s and the possibly future one’s in same ticket.
In this way it would be easy to maintain history of your questions and keep all necessary information for us in one place to help us to resolve problems as soon as possible.
Thank you.