Hi there guys,
Banned by PunkBuster – what then?
How can you prove you weren’t cheating?
Where to seek the help?
What should you do now?
Here is a short story that occured with me a week ago.
I was simply playing BF3 on GGC-Steam.NET server, nothing was ringing bells when suddenly i got dropped with following message:
Game disconnected: you were kicked by PunkBuster.
Stated reason: PunkBuster kicked player ‘fw_leshcat’ (for 1 minute) … Cheater banned by GGC-Stream.NET.
Ban on GUID 3e3d093463be45128eb86d9755XXXXXX.
Contact GGC-Stream.NET for details. [Admin Decision]
Being kinda surprised, like any normal person i am following the rules.
Therefore going to GGC-Steam.NET site to resolve this misunderstanding.
While submitting ticket GGC-Steam.NET says i should check up with PB Support so i do it.
Predictably, PB support can’t help, claiming it’s GGC-Steam.NET ban.
GGC-Steam.NET says ban will stay until they ‘ll figure out what code means.
According to PB‘s internal policy, they can’t provide such info.
You can read tickets content below:
I would not really bother at all, but somehow i can’t enter any server now because PB thinks i am a cheater and links to this GGC ban as explanation.
Where does that leaves me? Nowhere.
I can’t play my 50 Bucks game and probably all future games like BF4 thx to PunkBuster and GGC, no real support was provided from both sides.
Funny part that i am guilty apriori and of course i can’t prove my innocence since there is no tool to protect my rights, presumption of innocence is not working here either.
Sad but true.
I am leaving this topic for discussion.